Content management and digital transformation depend on technology, clearly. Yet a successful digital transformation project will rely as much on redefining and reimagining the experiences of customers, employees, and other stakeholders as it does on the underlying solution. Meanwhile, content management plays an increasingly critical role as part of a wider set of smart information management strategies guide decision-making process and direct technology investments. The panel will share stories of innovation in publishing marked by changes in workflow and production as well as in markets and customer habits.

One of the more complex — and possibly, least well understood — areas of publishing is copyright. In 2018, copyright laws and general respect for intellectual property face tremendous public and policy pressures in the UK, across the EU and around the world. How do authors consider the threats to their livelihoods — and how are the managing the opportunities? What, in other words, do the actual copyright-holders think about copyright? Join author Daniel Hahn and lawyer Nicola Solomon, chief executive of the UK Society of Authors, as they discuss the authors’ perspective, in conversation with the Copyright Clearance Center’s Christopher Kenneally.