eBook: Information Management in 2020...And Beyond: Lessons Learned and Strategies for Thriving in 2021

What were the biggest lessons learned in 2020? And how can information professionals thrive in the new normal of 2021?


On December 8, four innovative information managers participated in a panel discussion to talk about how they have adjusted to the changes in 2020 and how they will continue to innovate in the new year.

This new eBook features highlights from the conversation with Christina Bennett-McNew, Associate Consultant, Lilly Library Leader at Eli Lilly & Co.; Rachel Benzies, Information and Knowledge Management Lead at Syngenta; Allaina Wallace, Librarian and Archivist at Denver Botanic Gardens; and Deanna West, Department Head, Information Services at MITRE.

About the Author:



Mary Ellen Bates is the principal of Bates Information Services Inc., providing business insights to strategic decision makers and consulting services to the information industry. Mary Ellen worked for over a decade in corporate and government information centers before launching her business in 1991. She received her MLIS from the University of California Berkeley and is based near Boulder, Colorado.